Lok Mitra Kendra (LMK)/Common Service Centre

Lok Mitra Kendra aims to establish self-sustaining network at Gram Panchayat (GP) level
under the SITEG society with an objective to deliver various citizen centric services. The
model of Lok Mitra Kendra is envisaged as transaction based and service delivery based
model, delivering a bouquet of e-services through a single delivery technological platform,
which would increase the sustainability of the Lok Mitra Kendras across the state.

Presently around 5500 LMKs are operational and providing services such as:

• Collection of HPSEB electricity bill.
• IPH water bill.
• Issuance of copy of Nakal Jamabandi (Land Records).
• HRTC Bus Ticket Booking.
• E-Aadhaar Printing.
• Updation of demographic details in Aadhaar.
• Permanent Enrolment Centres (PECs) for enrolling new Aaadhaar numbers.
• MC Shimla Water Bill Collection.
• MC Shimla House Tax Collection.
• Jail Varta-Prisoner Relative Video Conferencing System.
• Farmer Portal-Registration,Feedback.